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DIGIOFF5

Privacy Policy – ​​Security of your data at DigiGo.ee

  • 04.08.2025

1. General provisions


This Privacy Policy describes how the online store DigiGo.ee (hereinafter referred to as the "Company", "we", "our" or "us") collects, uses and protects the personal data of users (hereinafter referred to as the "User", "you"), as well as the rights and obligations of the parties in accordance with the Act of the Republic of Estonia and Regulation (EU) 2016/679 (GDPR). By using our website and submitting your personal data, you agree to this Privacy Policy.


2. What data do we collect


When using our online store, we may collect the following categories of data:

  • Personal identification data: name, surname, email address, phone number;
  • Payment information: bank account details, order number (we do not store bank card details, processing is carried out through payment service providers);
  • Address data: postal address, delivery address;
  • Technical data: IP address, device data, cookies, browser information;
  • Order and communication history: information about purchased goods, support communication.


3. Purposes of data processing


We process personal data for the following purposes:

  • Processing and fulfilling orders;
  • Delivery of goods and notification of order status;
  • Providing warranty and after-sales service;
  • Improving user experience and personalizing content;
  • Marketing mailings (opt-out option);
  • Compliance with legal acts (e.g. accounting reporting);
  • Protection of company rights and prevention of fraud.


4. Legal bases for data processing


We process personal data on the following legal bases:

  • Performance of sales contract (art. 6(1)(b) GDPR);
  • Legitimate interests of the company (art. 6(1)(f) GDPR);
  • Compliance with legal acts (art. 6(1)(c) GDPR);
  • User consent for marketing mailings (art. 6(1)(a) GDPR).


5. Transfer of data to third parties


We may transfer personal data to third parties only in the following cases:

  • Courier services: delivery of orders (Omniva, SmartPost, DPD, UPS, DHL, FedEx);
  • Payment service providers: for payment processing (Maksekeskus AS, banks);
  • Service points: for the performance of warranty services;
  • Public authorities: on a legislative basis (e.g. tax authorities, police);
  • Analytical and marketing services: in anonymous form (Google Analytics, advertising platforms).


6. Data retention


We retain personal data only for as long as necessary to fulfill the purposes of processing:

  • Order data – 7 years (accounting requirements);
  • Marketing data – until consent is withdrawn;
  • Technical data (cookies) – according to the user’s browser settings.


7. User rights


You have the following rights regarding your personal data:

  • The right to access your data;
  • The right to correct incorrect data;
  • Right to erasure of data ("right to be forgotten");
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object to processing;
  • Right to file a complaint with the Estonian Data Protection Inspectorate.


8. Cookies

We use cookies to improve the website. You can change your cookie settings in your browser.


9. Data security

We take measures to protect data from unauthorized access, including encryption, access control and regular system auditing.


10. Contact

If you have any questions about the processing of personal data, please contact us:

E-mail: info@digigo.ee


11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. The current version is always available on our website.